TERRIBLE - cant have same car on multiple phones

This app is terrible. Do not use if you can avoid it. If you have one car, but multiple phones, you can only link one car to one phone. For example, as many people do, I have a personal cell and work cell. I downloaded the app to both phones. But when I tried to add my car info into both phones, after adding the car into my personal phone, there is an error when I try to add the same car into the app on my work phone. The practical effect is if I dont have the single specific phone allowed to be linked to my plate ( ie I have work phone on me, not personal phone) i cant pay the meter through the app.

Taking this a step further, the app doesnt work for sharing cars. You cant link your car to other phones (eg my husbands phone - we share a car). So when he drives our car and doesnt have my personal cell phone with him he cant pay the meter from his phone. Total Fail.

The error says "Communication Error: Failed to add vehicle license plate number. Vehicle might exists in another account. Ok."

Pango might as well fix its typos/grammar errors too.
(Error says "exists" should say "exist").

I am going to contact the City of Alexandria, VA, to ask why they bought this system versus other apps that actually work well like ParkMobile. I will also suggest to a few friends in the Mayors office that the contract be cancelled and replaced with another company.

Jill VA about Pango Parking